By Kiwis, for Kiwi businesses.

Business Process
Automation & AI Services

You did not start your business to spend your nights on invoices, follow-ups and admin. We automate the busywork across the tools you already use, so it runs itself.
Book your free AI audit.

You leave with 3 specific ways to save time or win more work, or we build your first automation free.

5.0
★★★★★
Rated on Google
Papanui Tyre & Auto Hayden Roulston Real Estate PipeX Plumbing Weka Electrical BT Electrical Solutions Clearcut Building Solutions Ink NZ
AI automation services, done for you.

Be an AI first mover, or compete with one.

Most owners are not short on work, they are short on hours, quietly losing jobs to missed calls, admin and follow-ups that never happen. We find exactly where your time and money leak, then automate the process on the tools you already run, so more of what you spend winning work turns into paid jobs.

01

Win more work

Every missed call is a customer ringing your competitor next, after you already paid to earn that call. An AI caller answers every enquiry the moment it lands, day or night, and books the job. The leads you pay to generate stop leaking to voicemail and start turning into revenue.

02

Follow up, every time

Most of the work is already won, sitting in a quote nobody had time to chase. Sales usually take four or five follow-ups, exactly where a busy team drops off. Quotes, enquiries and quiet customers get followed up automatically, so the revenue you already earned stops going cold.

03

Know your numbers

Running on gut feel is how a good month quietly hides a bad one. Your jobs, sales and cashflow update themselves in one live dashboard, including what each automation is saving or making you. You decide on real numbers and see the return on every dollar in black and white.

Real builds, real numbers

PestAway
Invoicing on autopilot
★★★★★

A nightly agent turns every Fieldwork job into a reconciled Xero invoice, ready to approve.

Invoices synced
manual → 2,995
Bookkeeping
250+ hrs → 0
“Their systems genuinely transform the way you work. My only regret is not listening to them sooner.”Sandra Charlton, PestAway
PipeX
Reviews that ask themselves
★★★★★

Finished jobs trigger a branded Google review request and payment confirmation, hands-free.

New 5-star reviews
0 → 5 in 8 days
Asking
manual → automatic
“Outstanding service, easy to deal with and quick in the response and time taken from idea to execution. Would highly recommend.”Daniel McMenamin, PipeX
Hayden Roulston
Enquiries in one place
★★★★★

A sign-in buyer portal that replaced the spreadsheet and ties every enquiry to the right property.

Weekly admin
spreadsheet → 3 hrs per week back
Enquiries
scattered → one source of truth
The 30-Minute AI Profit Audit

See what to automate first.

Thirty minutes with both founders. We map where your business loses time, what to automate first, and what each fix is worth in hours and dollars.

  • A 30-minute call with both founders, not a sales rep.
  • A written "top 3 automations to build first", with the hours and dollars each is worth.
  • The roadmap is yours to keep, whether we work together or not.
Our guarantee. Give us 30 minutes. If you don't walk away with at least 3 specific ways to save time or win more work, we build your first automation free.

We take a limited number of audits each month so both founders can be on every call.

Two co-founders who scope, build, and
support every project personally, no
account managers, no handoffs.

01
We scope it
We sit down with you, understand how your business actually works, and run an AI consulting session to figure out where automation will make the biggest difference.
02
We build it
The same people who scoped your project build every AI integration. No briefing documents lost in translation, just direct execution of your business automation.
03
We support it
You won't get handed off to a support team that's never seen your system. The people who built it are the ones you call when something needs changing or scaling up.
Jared Lean, Co-Founder of Fiord AI
Jared Lean Co-Founder

Mechatronics engineer (BE Hons, Auckland) and former control systems engineer at Fisher & Paykel Healthcare, where he engineered control systems for automated production lines and 6-axis robots. Alongside Jarod, he designs and builds the AI systems behind every Fiord build.

LinkedIn
Jarod Bunning, Co-Founder of Fiord AI
Jarod Bunning Co-Founder

Carpenter turned Head of Technology at Parihoa, leading AI and systems architecture. Founded EaseTech in 2022, building AI agents and automation for businesses across New Zealand.

LinkedIn
Questions, answered straight.

AI automation questions
we hear most.

What does AI automation cost in NZ?

Every build is scoped to the job, so we quote after a free audit rather than off a rate card. Most automations are a one-off setup plus a small monthly fee that covers maintenance and running costs, and we only recommend a build where the time or revenue it recovers clearly outweighs the cost.

Will it work with the software we already use?

In most cases, yes. It depends heavily on the software you use and the integrations it supports, which we confirm during scoping. Wherever possible we build on what you already run, like Fergus, Xero and Google Sheets. No rip-and-replace, no new system for your team to learn.

How long until it is live?

It depends on the workflows being automated, their complexity and the systems involved, so timelines are scoped per project. As a guide, most automations go live within one to three weeks of go-ahead.

How is this different from enterprise automation tools?

Enterprise platforms assume you have an IT team and months to spare. We are two founders, not a corporate vendor: you deal directly with the people doing the work, decisions get made in days rather than quarters, and everything is right-sized for a small NZ business instead of a platform you will only half use.

What happens if something breaks or needs changing?

We provide ongoing support for everything we build. Every project comes with proper training for your team and full handover documentation, so if something needs changing or scaling up, it gets handled quickly by people who already know your system.

Aerial view of a New Zealand fiord at dusk

Stop doing the work
a system should.

We only take a handful of audits each month, so both founders can be on every call.

Get a free automation audit

See all Fiord AI services

Our guarantee: leave with 3 ways to save time or win more work, or we build your first automation free.