AI Automation
& Consulting
for Business

We build AI voice agents, lead response automation and AI-powered
workflows that grow revenue without growing your team.
Book a free call
24 /7
Calls & leads
handled, always
0
Extra staff
you need to hire
Incoming Call +64 21 *** *** Service enquiry Duration: 0:42 Actions Taken Booking confirmed CRM auto-synced Follow-up set AI answering...
AI Engine CRM Email Calendar Invoice
0% Business Process Audit
AI Dashboard Monthly Leads Conversion Rate Revenue $0 +24% vs last month Automation Rate 0%
Voice AI
Business automation. Real revenue.

Every missed call, slow follow-up
and manual task is lost revenue.
We fix that with AI automation.

Our AI integration services connect your phone, inbox and
CRM: answering calls, qualifying leads and handling
business process automation behind the scenes.

AI customer service that answers, qualifies and follows up automatically.

From AI receptionist solutions to lead generation, every system we build saves time or makes money. Usually both.

AI Voice Agents & AI Receptionist
AI Lead Generation & Follow-up
From missed call to booked job.

In minutes, hands-free.

2:14 pm · customer call missed You're on a job, the phone rings out
2:14 pm · AI answers instantly Texts back and starts the conversation
2:16 pm · lead qualified Budget, timeframe and job details captured
2:18 pm · booked in your calendar CRM updated, follow-up scheduled
0 x

More likely to qualify leads
with a 1-hour response

Harvard Business Review, 2011

Most jobs go to whoever responds first. Our systems reply in seconds, around the clock, so that 60x advantage works for you instead of against you.

Get Started
AI consulting, done personally.

AI consulting services built
around your business, scoped,
built and supported by us.

We're Jared and Jarod, two founders who work directly with every client. No handoffs, no layers. Just honest AI strategy consulting and systems that genuinely change how your business runs.

Apply for an AI audit.

You leave with 3 specific ways to save time or win more work, or we build your first automation free.

"O for Awesome. Outstanding service, easy to deal with and quick in the response and time taken from idea to execution. Would highly recommend."

Daniel McMenamin
PipeX

"Their team is very friendly, professional, and quick to respond whenever an issue arises. They took the time to guide me through the process and worked with me to resolve the issue."

James Won
Papanui Tyre & Auto

"Fiord AI were great from the start. They've helped us on many projects, including a spam call blocker... A huge time saver. Thanks."

Mike
The Lead Guy
What We Build. How It Works.
Our Services
Two founders running an AI audit for a New Zealand business 30-min audit

AI Consulting & Audit

Know exactly where AI pays off first

We map your operations, find where hours and money leak, and hand you a costed shortlist of what to build first. No jargon, no big IT project.

  • Operations and AI-readiness review
  • A costed shortlist of what to build first
  • Honest, practical advice, roadmap yours to keep
Explore consulting
A New Zealand team in a live online AI training session on a laptop Live online training

AI Training

Your team, actually using AI

Live, online sessions where your team learns AI on their real work, not slides. Hands-on with the tools they will actually use, recorded so it sticks.

  • Claude, ChatGPT and Copilot, hands-on
  • Live and online, recorded for later
  • Built around your real workflows
Explore training
An automated workflow connecting business systems for a New Zealand company 2,995 invoices automated

AI Build & Automation

What used to take months now ships in days

Automations, integrations and AI agents on the tools you already run. We scope it, build it and put it live. Production-ready, and supported after it ships.

  • Automations, integrations and custom agents
  • Live in one to three weeks, not months
  • Ongoing support and monitoring that doesn't stop
Explore AI build
An AI voice agent answering a call for a New Zealand business Answers every call, 24/7

AI Voice Agents

Inbound reception. After-hours cover. 24/7.

An AI receptionist that answers every call in a New Zealand voice, answers real questions about your business and books the job. Your phone never stops working.

  • Answers inbound calls on the first ring
  • Books jobs straight into your calendar
  • Knows your prices, hours and stock
Explore voice agents
Voice AI
AI Powered Workflows
Business Consulting
Custom AI Solutions
Voice AI
AI Powered Workflows
Business Consulting
Custom AI Solutions
AI Integration Services. Focused on Results.

We integrate AI around how your
business already works. No
rip-and-replace, no big IT project.

F I O R D

Two co-founders who scope, build, and
support every project personally, no
account managers, no handoffs.

Jared Lean, Co-Founder of Fiord AI
Jared Lean
Co-Founder
Jarod Bunning, Co-Founder of Fiord AI
Jarod Bunning
Co-Founder
About us
01
We scope it
We sit down with you, understand how your business actually works, and run an AI consulting session to figure out where automation will make the biggest difference.
02
We build it
The same people who scoped your project build every AI integration. No briefing documents lost in translation, just direct execution of your business automation.
03
We support it
You won't get handed off to a support team that's never seen your system. The people who built it are the ones you call when something needs changing or scaling up.
Why Choose Us. AI Agency, Done Differently.

AI consulting for small businesses
that delivers real outcomes.

Illustration of an AI automation workflow for a small business

Personal, End
to End

The same two people who sit down with you to scope the project are the ones who build it and support it after launch. No handoffs between departments, no junior staff learning on your dime.

We don't sell off-the-shelf packages. Every system we build is shaped around how your business actually works: your workflows, your team, your customers. Not a template with your logo on it.

We only build what genuinely changes your day-to-day operations. If an idea sounds impressive but won't move the needle for your business, we'll tell you, and suggest what will.

Two Kiwis who answer their own phones. No support queues, no ticket systems. We're invested in your success long-term, and we'll give you honest advice, even when that means talking you out of spending money.

Explore Our Latest Works.

Recent AI work,
built for real businesses.

AI automation services in action, from AI voice agents and
workflow automation to custom AI-powered dashboards.

Explore more work
Fieldwork HQ to Xero sync automation case study
PestAway NZ logo
Automation Live
Fieldwork HQ to Xero Sync for PestAway NZ

A nightly agent syncs Fieldwork HQ into Xero. Around $725K moved and 250+ hours saved in year one.

Off-market buyer portal and enquiry CRM case study
Hayden Roulston Real Estate logo
Custom Software Live
Off-Market Buyer Portal for Hayden Roulston

A sign-in-only buyer portal that replaced the spreadsheet and tracks every enquiry. Around 3 hours a week saved.

Spam call blocker case study
The Lead Guy logo
Voice AI 2026
Spam Call Blocker for The Lead Guy

An AI filter that screens out spam calls so only real leads reach the phone.

Automated reviews and payment confirmations case study
PipeX logo
Automation 2026
Automated Reviews & Payments for PipeX

Automated Google review requests and branded payment confirmations. 5 new 5-star reviews in the first 8 days.

Business operating system for a trades coach case study
Automation Upcoming
A Business Operating System for a Trades Coach

Clients, sessions, email and financials in one platform for a trades coach. About four hours of weekly admin, automated.

Automated stock reconciliation case study
STS Electrical logo
Automation Live
Weekly Stock Reconciliation for STS Electrical

A per-van refill list from each week's Fergus jobs, ready before the laptop opens. A 5 to 10 hour stocktake, now about one.

Automated order follow-up and re-engagement case study
Automation Upcoming
Order Follow-Up & Re-Engagement for a Printer Supplies Retailer

Timed order follow-ups and win-back campaigns that re-engage customers who have gone quiet.

Client Testimonials. What they say.

What business owners say
about working with us.

Rating
"O for Awesome. Outstanding service, easy to deal with and quick in the response and time taken from idea to execution. Would highly recommend."
Rating
"I honestly couldn't recommend this company more. My only regret is not listening to them a year ago. Jarrod encouraged me to bring AI into my business, but because I didn't fully understand it at the time, I dug my heels in and said no, and ended up selling my business instead. Knowing what I know now about how much easier they can make your operations, I would never have sold. Their systems genuinely transform the way you work."
Sandra Charlton

Pestaway NZ

100%

Founder-led delivery

2

Co-founders, every project

Rating
"I had a great experience with this company. Their team is very friendly, professional, and quick to respond whenever an issue arises. As someone who doesn't have much knowledge of IT, I often don't know what to do when technical problems occur. Whenever I reached out for help, they took the time to guide me through the process and worked with me to resolve the issue."
James Won

Papanui Tyre & Auto

Rating
"Fiord AI were great from the start. They've helped us on many projects, including one of our notable ones: a spam call blocker that analyzes incoming calls, prevents the calls from connecting, and saves our clients from having to deal with cold calls without having to manually exclude every call. A huge time saver. Thanks."
Mike

The Lead Guy

Aerial view of a New Zealand fiord at dusk

Let’s automate,
together.

Book an audit
Read Our News & Blog.

AI for business. Insights
and guides for owners.

Practical guides on AI for small business, workflow automation and how to get more from your operations with AI.

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